Course curriculum

  • 1

    Welcome to the course!

    • A message from the instructor

    • How to use this course

    • Before we begin...

  • 2

    The many different hats of the PMO professional

    • PMO as a coach

    • PMO as a mentor

    • PMO as a trainer

    • PMO as a data analyst

    • PMO as a process consultant

    • PMO as a leader

    • Understanding when to wear each hat

    • Recognizing your natural style - and deciding what to do about it!

    • Your coaching journal

    • Week 1 recap

  • 3

    Applying the GROW model and exploring the Roles coached by the PMO

    • Introduction to week 2

    • Introducing the GROW model

    • Who needs PMO coaching?

    • Coaching Project Managers

    • Coaching Project Sponsors

    • Coaching Project Teams

    • Coaching agile teams and Scrum Masters

    • Coaching members of the PMO

    • Applying the GROW model

    • Week 2 recap

  • 4

    The coaching engagement, and how data plays a crucial role

    • Introduction to week 3

    • Introducing OKRs

    • Setting coaching objectives

    • Setting coaching key results

    • Measuring progress

    • Setting the coaching context

    • Setting the pace and agenda

    • Who's agenda is it really?

    • Creating your coaching OKR

    • Week 3 recap

  • 5

    Coaching Techniques and how to apply them

    • Introduction to week 4

    • GROW model - revisited

    • Active listening

    • Five Whys

    • So what?

    • Resisting what-is

    • The null hypothesis

    • Leadership questionnaires

    • Applying the GROUP model with teams

    • Week 4 recap

  • 6

    Applying coaching to specific scenarios

    • Introduction to week 5

    • Agile retrospectives

    • Coaching the failing project manager

    • Coaching members of the PMO

    • Coaching project sponsors

    • Week 5 recap

  • 7

    PMO Coaching as a service

    • Welcome to week 6

    • Coaching as a PMO service

    • Defining the PMO service offering

    • Measuring the success of your service offering

    • Developing your coaching skills

    • Course recap